Frequently Asked Questions

Our jewelry is made out of a variety of musical string that have all been donated to us. Our general answer is musical strings are made up of mixed metals, but we can assume the metal type based off of the color, but still 100% do not know. When you purchase strings brand new from the store they are marked with what they are made of. 

"Plain" strings are made of only one type of material (either nylon or steel) while, "Wound strings” are made by wrapping either steel or bronze around a "plain" string, which thickens the string. We do not have a style that uses Nylon String. All string we use is metal. 

Gold color = 80/20 Bronze

Made of 80% Copper and 20% Zinc

Rose Gold color = Phosphor bronze

Made of Copper with 8-10% tin and a small percentage of phosphorus with some variation between brands. 

Silver Color = Stainless steel or Nickel-plated Steel

Stainless steel

Since stainless steel’s formulation naturally resists corrosion, these strings are ideal for players who gig regularly or have sweaty fingers. Also makes for great jewelry!

Nickel-plated steel

Most electric guitar and bass strings are made with steel cores and nickel-plated steel wrap wire. If you are highly sensitive to nickel, purchase a Gold or Rose Gold option.  

All product is coated with a special Jewelry protectant that helps keep the metal from corrosion, rust, or oxidization. It also keeps the metal shiny and allows for them to easily be cleaned. Many of our items are plated in 14k Gold which endures greater quality and a longer lasting shine.

Yes, fresh water is okay. Do not let the jewelry sit in water for a long period of time. Any of the plated jewelry will hold longer over time after being exposed to water or sweat.

Depending on the type of metal, there is a possibility for oxidization. Since copper oxidizes relatively quickly, keep any Unplated Gold or unplated Rose Gold colored items away from water and clean it more frequently. The string may darken slightly. You should not have to worry about corrosion, oxidization or color change on Silver string as it is primarily stainless steel.

 There are a few methods that we see to work best. A nail buffer/fine grit sand paper is great for buffing of any oxidization/color change that may occur. Baking soda, a little bit of water and a toothbrush can also clean the jewelry nicely. Any store bought jewelry cleaner kit works great to brighten up your Strings for Hope pieces.  

We have a 15-day return policy on wholesale orders, which means you have 15 days after receiving your item to request a return. Email our General Manager at devon.stringsforhope@gmail.com to start the return process. 

To be eligible for a return, your items must be in the same condition that you received them, unworn or unused, and in their original packaging. We will not accept partial wholesale orders for return. The order must be returned in its entirety. View our entire refund policy here.